Frequently Asked Questions
Q: Do you offer a discount if I bring my cat to your warehouse?
A: We love cats, but we can't offer discounts for cat companionship. Your cat's charming presence is payment enough!
Q: What's the secret ingredient that makes your catnip so irresistible to cats?
A: That's classified! Just kidding. Our catnip is irresistibly good because it's made with love, and we add an extra sprinkle of cat magic.
Q: Can your coffee help me stay awake during 3 AM cat zoomies?
A: Our coffee is like rocket fuel for humans, but it won't prevent those midnight sprints. We recommend cat-approved caffeine shots for that.
Q: Can I get an invoice for my order?
A: Absolutely! If you need an invoice for your order, please reach out to our customer support team at meow@catbrewclub.com. We're here to make your shopping experience as seamless as possible!
Q: Can I use discount codes on top of "Bundle & Save"?
A: Only one discount code can be applied per order, and this includes our "Bundle & Save" offers.
Q: What is the TopCatnip Subscribe & Save program?
A: Our TopCatnip Subscribe & Save offers regular deliveries of TopCatnip directly to your door. This convenient service ensures you never run out of catnip and saves you money on every order.
Q: How much can I save with TopCatnip Herb Subscribe & Save?
A: You can save up to 25% with weekly deliveries and 15% with monthly deliveries. Discounts are automatically applied at checkout.
Q: How do I subscribe to TopCatnip Herb?
A: Choose the TopCatnip product, select "Subscribe & Save", set your delivery frequency, and complete the checkout.
Q: Can I cancel my TopCatnip Herb subscription?
A: Yes, you can cancel anytime without penalties. Manage your subscription through your account dashboard.
Q: Can I skip a delivery or change the frequency of TopCatnip Herb Subscribe & Save orders?
A: Yes, adjust your delivery schedule or skip deliveries anytime via your account dashboard, up to 24 hours before the next scheduled shipment.
Q: How are TopCatnip Herb Subscribe & Save orders billed?
A: Your payment method is charged automatically on the shipment date. You’ll receive a reminder email before each delivery.
Q: Is there a minimum period for TopCatnip Herb Subscribe & Save?
A: No, there is no minimum subscription period. Start and stop your subscription as needed.
Q: How is TopCatnip Herb Subscribe & Save delivered?
A: Subscribe & Save orders are delivered through our standard shipping process. You can track your delivery via your account.